Product Discovery, UX and Service Design Consulting

I help you make sense of a complex product, service or change. I work in situations where the problem needs to be understood, business, product and delivery perspectives need to align, and a clear decision is needed about what to do next.

Consulting is useful when you are unsure about the next step, preparing a redesign, planning Discovery or looking for an independent perspective on an important decision.

Book a 30-min scoping call

What I can help you with

when you are dealing with a complex product or service and it is not clear where to start
when you need to make a decision before investing in delivery
when stakeholders across teams need to align
when you want an independent assessment of the product direction or proposed solution
when you are preparing Discovery, a redesign or a workshop

How the collaboration works

The collaboration is always tailored to the situation. Sometimes a one-off consultation is enough; in other cases, ongoing support or workshop facilitation makes more sense.

We typically start with a short scoping call to clarify the context and goal. I then recommend the next step and we work through specific guidance that helps you move forward.

Ways of working together

a one-off consultation
ongoing consulting support
workshop or Discovery facilitation
an external partner for a redesign or transformation

What you gain

You gain a faster understanding of the problem, specific recommendations for the next steps and greater confidence in your decisions. I help you avoid dead ends and focus on what can create real impact.

Experience from environments where decisions are made at scale

I have worked across online services, cybersecurity, healthcare, banking and insurance. I have led Discovery and design teams, facilitated strategic workshops and helped organisations prepare new products, redesigns and complex cross-organisational change.

Investment

Hourly rate: CZK 4,800* / hour
Full-day session: CZK 20,000* (8 hours)
Monthly ongoing support: CZK 48,000* (24 hours / month)
You pay directly for senior expertise, without an agency layer
*) excluding VAT

Why work with me

more than 20 years of experience in UX, Service Design and digital products
strong experience in Discovery, facilitation and strategic design
the ability to connect business, user and delivery perspectives
you work directly with me, without an intermediary layer

Reference

I invited BoB to work with us mainly because of his experience with large projects for major clients, across different companies and industries. This means he can look at a problem from several angles and bring practical experience with the kinds of challenges we were facing. It also mattered to me that we connected well personally and could speak openly.

Our regular consultations gave me a way to keep checking that our decisions were taking us in the right direction. They also helped us apply methods we had less experience with in practice, with greater confidence.

Jan Junek, Lead Designer, Proof & Reason

Let's schedule a scoping call

We will briefly discuss what you are working on and whether I can help. The goal is to clarify the next step quickly—without launching an unnecessarily large project.